Everything you need to know about our custom cakes
We recommend ordering your cake at least 2 weeks in advance for standard custom cakes, and 4-6 weeks for wedding cakes or particularly complex designs. During peak seasons (summer months and holidays), we suggest booking even earlier to secure your date.
You can place an order by filling out our contact form, calling us, or sending an email. We'll discuss your requirements, provide a quote, and guide you through the ordering process. A 50% deposit is required to confirm your order.
Yes, we offer cake tastings by appointment for wedding cakes and large event orders. The tasting fee is $30 for up to 4 flavor combinations, which is then deducted from your final order if you proceed with booking. Please contact us to schedule a tasting session.
To provide an accurate quote and create the perfect cake, we'll need details such as:
Yes, we can create cakes inspired by photos or designs you love. While we may add our own artistic touch to make each cake unique, we work closely with you to ensure the design meets your expectations. Feel free to share any inspiration images during our consultation.
We offer a wide range of flavors including vanilla, chocolate, red velvet, carrot, lemon, and specialty options like salted caramel and raspberry white chocolate. Our fillings include buttercream, ganache, cream cheese, fruit preserves, and more. Visit our Products page for a full list of flavors or contact us to discuss custom flavor combinations.
Yes, we can create cakes for various dietary needs including gluten-free, nut-free, and reduced sugar options. Please note that while we take all precautions, our kitchen is not entirely free from allergens. Make sure to discuss your specific requirements with us when ordering.
Absolutely! We create custom cakes for birthdays, weddings, anniversaries, christenings, corporate events, graduations, baby showers, and any other celebration that calls for a special cake. Our designs range from elegant and sophisticated to fun and playful, depending on your requirements.
Our cake prices vary based on size, design complexity, and specific requirements. Basic custom cakes start at $95, while wedding cakes typically start at $350. For a personalized quote, please contact us with your specific requirements. We're happy to work with various budgets while maintaining our quality standards.
We require a 50% deposit to confirm your order and secure your date. The remaining balance is due 7 days before delivery. For last-minute orders (when available), full payment is required at the time of booking. We accept bank transfers and credit card payments.
If you need to cancel your order, please notify us as soon as possible. Cancellations made more than 14 days before the delivery date will receive a 70% refund of the deposit. Cancellations within 14 days of the delivery date are non-refundable as materials have been purchased and production scheduled. Date changes are subject to availability.
Yes, we offer delivery throughout Auckland. Delivery fees start at $25 and vary based on distance. For wedding cakes and tiered designs, we recommend our delivery and setup service to ensure your cake arrives in perfect condition. Alternatively, you can collect your cake from our Glenfield location by appointment.
For best results, our cakes should be kept in a cool, dry place away from direct sunlight. Most cakes can be stored at room temperature for 1-2 days. If you need to refrigerate your cake, allow it to come to room temperature for 1-2 hours before serving for optimal flavor and texture. Detailed storage instructions will be provided with your cake.
We bake and prepare all cakes fresh for your event. Typically, baking begins 1-2 days before your delivery or collection date to ensure optimal freshness. Certain decorative elements may be prepared earlier to allow adequate drying time, especially for intricate sugar work.
If you couldn't find the answer to your question, feel free to reach out to us directly. We're happy to help!
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